Job Detail

Health Care Support Worker - In House

Haven House Children's Hospice

Haven House Children's Hospice,

Health Care Support Worker - In House

Haven House Children's Hospice

Haven House Children's Hospice,
Number Of Vacancies: 1

You can be that lifeline of care for Haven House children and families.

Join our passionate team of Haven House Health Care Support Workers where you can be part of something extraordinary.

When COVID-19 hit, it changed everything for our families. We had to respond quickly by adapting how we care. The demand for the outstanding care Haven House provides is increasing and more vital than ever. We need you to help us deliver our care to families who so desperately need us during the most difficult of times.

Our Healthcare Support Workers (HCSW) are privileged to spend precious time with babies, children young people and their families. We need your expertise to provide compassionate care and create special memories.

As a valued member of the clinical care team, you will join a unique and vibrant team providing symptom management, palliative and end-of-life care, as well as planned and emergency short breaks both at the hospice and in the community.  As a Haven House HCSW you will support the wider team to ensure high standards of holistic care are delivered.

In return, we will support your wellbeing and offer you a learning environment to develop your skills and competencies in paediatric palliative care, supported by our Nurse Practice Educator.

This role is based at our beautiful woodland hospice in Woodford Green, offering free parking and easy access from the Central line.

"I have been at Haven House as a healthcare support worker for 15 years and I still absolutely love my job. I get to help make life better for children and young people with life-limiting conditions and their families which is a wonderful thing to do. Every child and young person who uses Haven House is different and no two days are the same." (Stacey, Healthcare Support Worker). 

“A children’s hospice is all about providing wonderful care to children and their families and creating special memories”.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

For more information about the role, please download a copy of the job description and person specification.

37.5 Hours per week - worked as 11.5 hour day to night shift rota

Agenda for Change - £20,330 - £21,777 dependent on skills and experience


As a band 3 you will be entitled to the following range of benefits;

  • Retention of your NHS pension (subject to criteria)
  • Agenda for Change long holiday service entitlement
  • Unsocial hours payments
  • London Allowance
  • Free on site parking
  • Employee assistance programme
  • Eye care voucher scheme
  • Cycle to work scheme

About Haven House Children's Hospice

Haven House Children’s Hospice supports hundreds of families, looking after babies, children and young people who have life-limiting and life-threatening conditions.

Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.

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